BrightWorks Platform Powering 2015 Rathmann Innovation Challenge

Posted by Gretchen Hoffman at 10:20 AM, January 27, 2015

Rathmann-challenge

Brightidea's BrightWorks Platform Powering 2015 Rathmann Innovation Challenge

What is the point of innovation? Simply to break new ground because we can? Some might argue that’s as good a goal as any, but innovation is probably best applied to improving the human condition – at least, that’s the point of the Rathmann Challenge, which aims to inspire innovators to change the world by rewarding big ideas.

So it made sense for Rathmann to partner with Brightidea and use our innovation platform, BrightWorks, to harness these ideas - because our mission goes beyond providing solutions for companies and organizations seeking a more efficient innovation process. We, too, seek to help advance people-powered ideas that will make the world a better place.

Our collaborative software, in conjunction with next generation architecture, will streamline the lengthy and multi-step application review process, allowing the greatest time and attention to be focused where it belongs: on the ideas submitted by innovative applicants.

About the Challenge

The chief project of the Rathmann Innovation Center, the Rathmann Challenge awards up to $300,000 to one winning organization - $100,000 for a past outstanding idea, and with it the possibility of $200,000 to pursue an Even Bigger Idea – all within an annually rotating theme (science, technology, arts, education, environment, health, human services, public affairs and international aid).

This year’s Rathmann Challenge asks applicants to focus on “Provisions for Personal Necessities in Preparation for Learning.” The goal is to “assist educators in addressing issues which interfere with PreK – 12 students’ ability to be fully present in the classroom.”

These needs include obvious items like classroom supplies, but also less obvious (but equally crucial) basic personal necessities like food, clothing and shelter, as well as health- and legal-related needs – the absence of which can put debilitating stress on students.

U.S.-based, legally-formed organizations are eligible to submit an application outlining past work, including an Even Bigger Idea aimed at improving the ability of students to be fully present in the classroom.

Each year one grant of $100,000 will be awarded based on past accomplishments, with a potential additional $200,000 to bring an Even Bigger Idea to fruition over the following two years. This Even Bigger Idea can be something new (still within the above-mentioned theme), or build upon past ideas that fit the theme’s criteria.

The application process is open from January 5, 2015 through February 12, 2015, or until 200 applications are received.

As the Rathmann Challenge awards past accomplishments, innovators should take note that next year’s challenge will be focused on “Environment – Managing and Harnessing the Data.” Get to work now on creating next year’s “past” in the present, as well as applying to this year’s challenge as part of the Rathmann Innovation Center’s effort to make great ideas a reality. You never know – the next Even Bigger Idea could be your own!


Call It Hackathon Or App Jam – Either Way, Your Business Wants In

Posted by Gretchen Hoffman at 10:52 AM, January 21, 2015

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Some day, someone may come up with a way to get more than 24 hours out of a day. Until then, we have the next best way to squeeze the most innovation out of a day - Hackathons!

A hackathon (or, more recently known as an “App Jam”) is simply a period of time during which a group of employees, or all of your employees, brainstorm new ideas and projects for your company to focus on over the next quarter, year, etc.

It isn’t just brainstorming though – it’s harnessing risk-tasking, idea-making, status-quo breaking energy. And if your business hasn’t had one, you really need to start planning one soon. Here’s why:

Why companies use hackathons

Remember in grade school when your teacher would suddenly move all the desks around and you’d be sitting in a new seat in a new part of the room? And it made things more fun for a little while? Or when your company moved offices or maybe you relocated - and for weeks, if not longer, everything seemed new and exciting again? Shaking up the status quo gets people’s juices flowing, releasing blocks they didn’t even know were there. And that’s exactly what a hackathon does. It flings open the doors of the imagination, flooding it with fresh air and possibilities. What company wouldn’t want to invite that energy?

Why hackathons are so successful

Why do so many companies have game rooms in their offices these days? Because the best ideas – the best work, oftentimes – comes when people aren’t focused on work.How many times have you tried to force a memory, for example, only to find it coming to you when you weren’t trying to remember it? When people are pulled out of their routines, structure and stress, magic happens. Hackathons provide that outlet.

Regular work is put on hold during a hackathon, so it feels like you’re playing “hooky”, and for however long the hackathon lasts, all employees participating have carte blanche to create and explore and offer up whatever ideas come to them. They get to feel part of something bigger than the narrow confines their day-to-day position might allow, take risks, and collaborate with people they might never otherwise work with.

It’s crowdsourcing at its best – especially when you combine forces across departments and functions – and you can even involve customers or clients. Throwing in a competitive aspect and prize for the best idea doesn’t hurt either.

Why they’re crucial to innovation

If it isn’t already obvious, hackathons are all ABOUT innovation. Even when you already have an innovation program in place and you’re checking in regularly with key players, sourcing and testing ideas, it can be easy for all of that to become part of the routine too. Or to be blown off in favor of more pressing projects. Because hackathons are a limited-time event, they can easily fill the requirement of any innovation activity pushed to the back burner, and the excitement built around them means that everyone will be pumped and ready to give their very best for the duration.

When you put a group of talented, excited people together they can’t help but come up with something great, so take advantage of your workforce, schedule a hackathon, and look forward to creating that next big thing – or a reinvigorating set of ideas that will (at the least) put your team on the right path.

Have you held a hackathon before or are you planning one? Share your successes and challenges with us in the comments. And check out our new presentation on SlideShare “Why Organize A Hackathon”.


Autoliv's Evolving Innovation Program with Director Greg Thompson

Posted by Kate Pietrelli at 9:35 AM, January 16, 2015

Often a presenter at annual Birds of a Feather events, Autoliv Director of Corporate Engineering Greg Thompson took a back seat this year to listen and learn from other innovation program leaders. "I'm not speaking and I'm trying very hard not to ask questions. I'm trying very much to take a passive role to see what everybody else is talking about." For Greg, it was informative to hear about everyone else's innovation journey, challenges, questions, thoughts and insights within the industry this year. While each company, its products and locations are very different, Greg finds that the challenges faced among innovation program leaders is the same, and an event like Birds of a Feather enables these leaders to work together as a community to solve key issues.

Autoliv's innovation program has grown quite significantly over the past several year, and Greg shares insights from their journey as well as initiatives that his team is running today.

While Autoliv's innovation platform and usage of Brightidea's technology has mainly stayed the same, they've introduced new use cases to their program. Specifically, in addition to running time-boxed innovation Challenges focused on a specific topic, they've started running a continuously open Challenge in one of their three main corporate regions spanning the US, Europe and Asia.

Additionally, Autoliv is expanding their innovation program internationally through localization, specifically for their office in China. By designing an innovation Challenge for the teams in China, Autoliv was able to capture their market needs. Autoliv continues to experiment with their program to explore new ways to innovate internally.

As the 2014 Birds of a Feather event was held at Quicken Loans headquarters in Detroit, where Greg also resides, he highlighted the progress and impact in the city. Greg believes that the city's capable, intelligent people will further drive growth and innovation in Detroit.

Stay tuned to the Brightidea blog for more insights from Birds of a Feather 2014


Innovation Programs: How Great Ideas Become Reality

Posted by Gretchen Hoffman at 8:45 AM, January 15, 2015

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Ever heard the expression, “The right hand doesn’t know what the left hand is doing?” When a company declares itself devoted to innovation, without actually having a plan in place to track and implement ideas, that’s an example of the expression in action.

Turning great ideas into reality is a must for all businesses, and you can’t afford to rely on luck. Careful planning, i.e., an innovation program, focuses your efforts and improves your chance of success. And if you’re not systematically capturing them, you’re likely spinning your wheels and losing out on lots of great ideas.

Here are three reasons why an innovation program is essential:

1. Harness great ideas and keep them moving forward

Like any endeavor, innovation requires goals and an action plan for meeting them. Hoping bursts of inspiration will simply come to your team in a flash of insight, and manifest within moments of the thought landing in your head, is like wishing for a fairy godmother to get you to the ball. Could it happen? Maybe. But which option seems like a better plan: sitting around waiting for inspiration, or making it happen by constantly cultivating ideas? Yes an innovation program foregoes the need for a fairy godmother – at least in this case.

2. Weed out not so great ideas

Yes, you have a brilliant team, creative as all get-out, but not every idea that comes down the pike is necessarily “the one” that will rock your customers’ world or transform your business model.

Operating in an innovation free-for-all, chasing those flashes of insight when they pop into your consciousness, might give you an adrenaline rush, but little else. And realizing you’ve yet again spent time and resources on something that wasn’t quite worthwhile, and – oh yeah, you kind of tried something similar three months ago and it didn’t catch then either is pretty depressing.

An innovation program will help you keep track of what’s fresh and exciting, what’s on the back burner, what’s been experimented with and failed. Best of all, it will track what is testing well and showing promise. You’ll always know whether you’re backing the right horse or if it’s time to move on.

3. Inspire internal and external stakeholders (via crowdsourcing) to do more

There needs to be a team approach to your innovation efforts unless you enjoy limiting yourself. The days of silos and departments and separation are over. Now areas like customer service, social marketing, and – you guessed it – innovation, are on everyone’s radar. And that’s a good thing, because it could be your CEO’s second assistant or one of your clients or customers who has that million-dollar idea that changes everything.

That’s not to say innovation should be everyone’s job though – because when something is everyone’s job, it’s no one’s job. Small teams, led by Innovation Program Managers or Innovation Program Leaders, need to lead the effort and loop in SMEs to evaluate ideas in specific areas. But using an innovation program to bring everyone into the fold to crowdsource ideas not only increases your chances of catching lightning in a bottle, it creates a sense of investment for everyone who’s part of the program. Can you say “loyal employee/customer for life?” That’s what everyone who was part of the team will be when an idea they contributed to takes hold.

Oh, and one last thought – when you have that great idea, it’s more than likely that one of your competitors has had it too (or will soon enough). Don’t get beat by disorganization. Get your innovation program in place now. You can thank us later.

What do YOU think is most important for innovation success? Tell us in the comments!

And test your ability to predict the future against our innovation predictions for 2015.


Birds of a Feather Insights with Emily Hopkins of Unum

Posted by Kate Pietrelli at 10:05 AM, January 14, 2015

At Birds of a Feather 2014, we discussed key learnings and insights with innovation program leaders such as Emily Hopkins, Consumer Analyst at Unum. As a large company of 10,000 people, Emily shared that breaking down silos and identifying innovation Challenge champions has been the biggest hurdle for their program. She joined us at this year's Birds of a Feather to learn how other organizations have overcome similar hurdles, and shared her key takeaways with us from this year's event.

Watch the video here:

One of the biggest learnings from Birds of a Feather for Emily was how people have used rewards to recognize and motivate people to participate in innovation Challenges. Emily said, "We have wrestled with it back and forth just with our own internal culture -- about how you reward people for ideas whether it would be recognition or actual rewards. It's surprising how many companies use rewards for that encouragement and engagement level so, I think that that's something that I will take back and something that we'll definitely look at."

Emily discovered at Birds of a Feather that, while there is no silver bullet to solve all innovation program hurdles, there is an avid and dedicated community of innovation program leaders who are willing to discuss and share successes as well as failures in order to learn and grow from each other. This has been the most powerful takeaway for Emily.

Stay tuned to the Brightidea blog for more insights from our Birds of a Feather 2014 event for Innovation Program Leaders.


Insights to Inspire Your Approach to Innovation in 2015

Posted by Gretchen Hoffman at 8:50 AM, January 06, 2015


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Technology zips along while everyone tries to keep up, but the reality is, keeping up is not enough. Companies are devoting more energy and resources to innovation, knowing that it’s no longer enough to want to compete with the likes of Apple – they need to BE the next Apple for true security.

And that’s a tall order. To have a shot at a breakthrough, you need to systematically innovate – leaving that next great idea to chance won’t cut it. So here are eight insights to inspire your innovation efforts in the New Year – and to put you in the right mindset for capturing these great ideas before your competitors do!

1. Risk Management No Longer Stifles Business Innovation - Risk managers and innovators might seem like unlikely bedfellows, but the two make for a winning combination. It’s important to make the distinction between simply changing (i.e. adapting to the marketplace) and true innovation, of course – creating change and driving others to adapt to change smartly is where this duo excels.

2. Five Ways to Boost Innovation Governance for Growth in 2015 - When it comes to innovation governance, “the tentative steps being taken are inconsistent with perceived value.” Companies know that innovation is the way, but they’re getting thrown off track by company politics, spread-too-thin structural distribution, and wait-and-see thinking. Here are 5 ways innovation governance can propel businesses forward in 2015.

3. Rethinking Your Innovation System - “As customer expectations grow and markets evolve more quickly, companies can’t expect to innovate in the ways they used to. Innovation models themselves need to be systematically innovated, rethought, and updated.” By treating innovation as a strategy requiring a system of its own, you limit loss of both time and revenue that might result from a less organized approach. With nuggets like “Fail fast and fail cheap” and “institutionalize IP” this is a must-read.

4. Innovation Comes in 4 Shades of Gray - There’s more to innovation than simply developing new products. Knowing where else to focus your attention, and what kind of results you wish to yield, can make innovation efforts that much more worthwhile. So can trying new approaches. Because as Larry Myler says, “The enemy of improvement is the deeply rooted notion that because ‘we’ve always done it this way,’ we should just continue to do so.”

5. The CIO’s Choice: Adapt or Fail - As varying technologies emerge, shift and change, and innovation becomes a priority, CIOs are being challenged to be flexible enough to adapt to the constant changes coming their way, as well as being able to predict the future and assess how best to prepare for what WILL come.

6. Inventing Products is Less Valuable Than Inventing Ideas - Inventing a new product is great, but what’s even better is running with the idea BEHIND the product and creating an entire field of products, or a new lifestyle for people to embrace. Think of the transition from iPod to iPhone to iPad and you’ve got the idea. Now how do you duplicate it?

7. Most Companies Fail to Invest in Sustainable Innovation - With the average lifespan of a company on the S&P 500 shrinking by more than two-thirds over the last 50 years (and projected to decrease further), “innovation” needs to be more than just a buzzword. Companies need to commit, invest, and have an actual plan for sustaining, or they could find themselves on the extinct list down the road.

8. Crowdsourcing Gains Enterprise Credibility - Lacking innovation resources? Look beyond the typical sources to your followers and prospects to offer insight and ideas. It’s working for Coca-Cola, NASA and others.

Like everything else, innovation success requires focus and planning and routine checks along the way. Keep at it and your chances improve exponentially.

Do you have a system in place for innovation? Let us know what’s working and what isn’t!

And to inspire you even further, check out 7 Must Haves for Achieving Innovation Management ROI.


10 Articles That Redefined Innovation in 2014

Posted by Gretchen Hoffman at 12:51 PM, January 05, 2015

10 Articles That Redefined Innovation in 2014


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Smart enterprises know that innovation is the holy grail of success, especially in the current technological landscape. It’s not enough to succeed on your current merits – you’ve got to redefine the industry you’re part of, redefine your product, or redefine your customers’ experience. And these ten articles helped redefine the innovation space in 2014. And in case you missed them, we’re sharing them here so you can start 2015 on the right foot!

1. 12 Innovation Lessons for 2014 (They’re Still Relevant) - All businesses can learn from understanding the latest innovation trends, especially when these trends are illustrated by real-world examples like Google, Phillips and more. Where do you want to be? Figure it out by following the lead of companies who are already there.

2. Data Science Handbook: 3 Tips for Becoming a Data Scientist - Everything you’ve ever wanted to know about data science in one place, from some of the field’s most prominent voices:

 

  • DJ Patil, co-coiner of the term “data scientist” - “Data Science is a team sport”

 

  • Michelangelo D’Agostino, formerly of Obama 2012’s data team - “[You have to] figure out how to push through and not be frustrated when something doesn’t work, because things just don’t work most of the time.”

 

  • Clare Corthell, creator of “The Open Source Data Science Masters” - “In the end, the greatest reward … came from what taking a risk demonstrated about me.”

 

3. Running Your Company at 2 Speeds - “Digitization has led to bifurcated competition that challenges monolithic corporate structures. A two-speed approach to architecture will help companies navigate what’s likely to be a tricky period of transition.” Having trouble deciding what should be fast-tracked and what can wait? This will help.

4. Global Innovation Barometer Insights - How many executives believe that collaborative innovation activities drive revenue and profit? What are the barriers standing in the way? How many companies are executing key drivers they believe result in successful innovation? The answers to these questions (and more) are answered in this infographic by GE - and some of them may surprise you.

5. You Are Not Late - While it might seem like we are fully entrenched in our digitized lives, we are merely at the threshold of all that is possible. Innovators have an open playing field to create all that we’ll take for granted in the next few decades. Don’t waste the opportunity – it’s not too late. Promise.

6. Inside Shell’s Gamechanger Program - “An idea, like a ghost, must be spoken to a little before it will explain itself.” Shell’s Russ Conser quotes Charles Dickens to illustrate the general idea behind the Gamechanger program – which is to offer innovators the opportunity to “experiment” with their ideas in a safe place to discover if they have something worth pursuing further. “Some of the people who are most innovative and entrepreneurial just can’t help themselves when they get out of bed in the morning. They want to change the world… So we offer them a place to do that.”

7. How EBITDA Is Killing Enterprise Tech Innovation - Innovation requires a degree of risk, but taken too far could spell disaster for even the mightiest of companies. Tech is moving fast, but tech alone does not equal growth. Who will step up to lead this movement against EBITDA (earnings before interest, taxes, depreciation and amortization)? It should be you!

8. A Desirable-Future Haiku - Whatever future we envision for ourselves, it begins now with innovations we’ve yet to imagine. If you can’t quite see it, don’t worry – with a little help from some Twitter users, Kevin Kelly now can. He’ll tell you all about it.

9. Clayton Christensen vs. Jill Lepore and the Debate on Disruption - Is Innovation merely disruption of the status quo? And is this disruption a good, or bad, thing? The debate between Christensen and Lepore is like a reality show for innovation junkies…

10. Top 40 Innovation Bloggers. - And no top list would be complete without a nod to the innovation bloggers who create and share the content that keeps the conversation moving – and advancing. Check out the contenders for the Top 40 Innovation Bloggers of 2014 and then check out past years’ influencers while you’re at it!

Whatever your thoughts on innovation, it never hurts to look at things from a new angle – some would argue that’s how innovation happens – and see what shakes out. And listening to some of the greatest thinkers on the subject is never a bad idea regardless!

What inspired you to do something differently in 2014?

And check out this bonus article on how Cisco uses Brightidea to improve innovation across their business.


10 Innovation Predictions to Heat Up Your Secret Sauce to Success in 2015

Posted by Gretchen Hoffman at 8:44 AM, January 02, 2015


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Innovation is the lifeblood of business. You need to harness it to stay ahead. And in 2015, we expect these ten changes will figure prominently in the innovation space. Are you ready to the meet these challenges?

1. Programs will require ever-greater flexibility. Innovation programs will be expected to offer ever-greater flexibility to meet the needs of stakeholders to crowdsource solutions.

2. Wider adoption of innovation programs. More businesses will recognize the need for harnessing innovation, as the process becomes unweildly for those successfully (somehow) keeping it in together now.

3. Fierce competition to innovate faster. Businesses lacking innovation programs will experience greater frustration this coming year, as their competitors will beat them to market with similar ideas.

4. 24/7 Global innovation. Global innovation will become more coordinated, offering 24/7 collaborative insight across time zones.

5. Investor confidence tied to accelerated innovation. Companies hoping to compete, but lacking a collaborative innovation option, will continue to fail fast, but will find it harder to recover investor confidence and push forward to the next idea.

6. Innovation management leader given larger budgets, and expected to show rapid results. Savvy businesses will increasingly budget for innovation management teams and “innovation” will be built in to all job functions enterprise-wide. And innovation teams will be expected to demonstrate ROI faster.

7. Data scientists will drive innovation program needs. Some predictions around increasing importance/need for data scientists to consider here: 2015 and the Data Scientist: 5 Key Predictions.

8. Companies will start running their own Hackathons. As more businesses push to innovate faster, they will use the Hackathon model to drive rapid prototyping and break down internal barriers to development of new ideas.

9. Innovation programs managers get seat at table. Over the past few years, companies have been building small, centralized Innovation teams. 2015 will see the emergence of dedicated roles in that team break out and become more influential in their companies.

10. Innovation software will be a key differentiator! As software dedicated to driving innovation in companies continues to advance, it will reach a tipping point in its functionality – and it will drive cultural change in the organization (without the need for consultants to support it).

Do you agree with this list? Did we miss any? Share YOUR predictions in the comments!

And get your complimentary copy of The Forrester Wave: Innovation Management Tools Report to learn more ways to accelerate innovation processes and programs.


The Innovation Station with Kati Stutsman of Catamaran

Posted by Kate Pietrelli at 9:29 AM, November 19, 2014

At Birds of a Feather 2014, Brightidea discussed innovation management with Kati Stutsman, Business Analyst with Catamaran. Kati believes that communication is not only one of the most challenging elements of running a successful innovation program, but it's also one of the most rewarding pieces of the process for both the innovation team and the employees. The program leverages social communication tools as well as lots of video to trigger energy and excitement within employees for their program.

Catamaran runs the Innovation Station, their corporate innovation program using the Brightidea platform. The objective of their program is to crowdsource ideas from employees across the organization and manage those ideas in the way that's most effective. Catamaran operates their program from a relatively small dedicated team, like many innovation teams today, which includes a Director of Innovation Strategy responsible for ensuring that the team is focused on the right initiatives, and an Innovation Program Manager responsible for ensuring the Challenges are run on a timely basis. Collectively, the team focuses on ensuring that they're building relationships across the organization with key stakeholders.

Kati's team has quickly found that participation ultimately comes down to communication. Not only how they communicate to employees and to the executive teams -- and this can include anything from new Challenges and opportunities to recognition, metrics and more -- but then turning this into a two-way conversation, such that employees feel comfortable and safe innovating within the company. One of the big initiatives that The Innovation Station is focused on right now is recognition at the corporate level, integrating with HR recognition programs and ensuring that when people bring good ideas to the table, they're recognized. Innovation doesn't happen just within an innovation department, it happens companywide on the smallest level to the highest level.

Communication is not only one of the most challenging, but most rewarding pieces of the process. Not only for their innovation program management team, but also for the employees. The Catamaran team is finding that social media features within Brightidea as well as video are effective tools for communicating with employees. Kati finds that video pushes the energy and excitement for employees, and that they leverage the medium to drive inspiration and engagement to make something actionable.

Like many innovation teams, Catamaran's innovation team is a small group of less than five members. As a small team, they're starting with achieving quick wins. Kati notes that once you get the quick wins under your belt, the innovation team builds credibility in the organization, sustainability, and the ability to replicate and be actionable moving forward. The Innovation Station will continue to focus on turning quick wins into larger objectives and bigger results.

Stay tuned for more insightful innovation presentations from Birds of a Feather 2014.


Introducing The SHOP – Innovating From the Inside Out with Jeff Ferreira-Pro of VSP Global

Posted by Kate Pietrelli at 9:39 AM, September 12, 2014

Jeff Ferreira-Pro, Idea Curator at one-stop vision shop VSP Global’s innovation lab, The SHOP, addressed our audience at Birds of a Feather 2014, and we’ve made the video available for you to watch, here.

VSP Global is much more than an insurance and healthcare company that offers vision care to 64 million Americans. They also manufactured 3 million pairs of glasses last year, developed management software for optometrists, and launched a fashion company making stylish eyewear.

Jeff’s group launched The SHOP last year as a VSP-owned startup with the independence to pursue what the eyewear and vision care industry will look like in the next 10-15 years.

VSP’s units are divided into discrete silos, like 5 different companies, that Jeff and The SHOP are working to bring together for crowdsourcing innovation, using Brightidea. They began seeking areas of opportunity for disrupting the retail eyewear industry in the age of online shopping.

The SHOP believes wearable technology is the wave of the future and VSP is producing Diane Furstenberg prescription glasses with Google Glass. Their partnership with Google Glass spawned a tenfold increase in visits on their employment website, displaying the value of marketing and partnering with strong brands.

Alternative manufacturing is another area where they see great potential, embracing 3D printing and dynamic manufacturing to meet unpredictable demand. New technology such as mobile retinal scans and mobile prescriptions, might be seen as threats to VSP’s traditional business model, but The SHOP is working to embrace these new technologies and capitalize on them.

Their innovation program employs a cross-organizational team, with ideas divided into disruptive ideas, challenging ideas, and straightforward ideas. The straightforward ideas come organically, without the need for The SHOP. For the others, The SHOP employs a top down, bottom up, middle out structure that draws on resources from all departments, at all levels of the company to inspire innovation. They have seen positive response from including groups not traditionally associated with innovation, such as finance.

They facilitated eyewear manufacturing by having each unique prescription pair of glasses tagged with a smartphone-activated LED, so that each can be easily located on the assembly line, reducing costs by eliminating the need for five full-time “finders.” This innovation doesn’t just come from The SHOP. By sourcing ideas from across the organization, such as from these “finders,” they are able to get innovation from those working in the trenches.

These steps have created a thriving innovation program at VSP Global. What’s up next for The SHOP? Implementing a program to track and record their successes and failures to learn from their past mistakes. They are also defining new metrics to track disruptive ideas, which don’t lend themselves well to traditional metrics.

Stay tuned for more insightful innovation presentations from Birds of a Feather 2014.


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